privacy policy

Last updated: March 9, 2026

1. Introduction

USA Wrap CO (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Identifiers: Name, email address, phone number, mailing address
Vehicle Information: Year, make, model, and description of your vehicle
Payment Information: Billing details processed securely through Stripe (we do not store card numbers)
Communications: SMS messages, emails, and call logs related to your project
Usage Data: How you interact with our website

3. How We Use Your Information

To provide quotes, estimates, and vehicle wrap services
To communicate about your project status and appointments
To send appointment reminders and service notifications via SMS or email
To process payments and maintain billing records
To improve our services and customer experience
To comply with legal obligations

4. SMS Communications

By providing your phone number, you consent to receive SMS messages from USA Wrap CO regarding your project, appointments, and service updates. Message and data rates may apply.

Reply STOP at any time to unsubscribe
Reply HELP for assistance
We will not sell your phone number to third parties for marketing purposes

5. Sharing of Information

We do not sell your personal information. We may share it with:

Service Providers: Stripe (payments), Twilio (SMS/calls), and other vendors who assist our operations
Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS) and secure cloud storage. No method of internet transmission is 100% secure.

7. Data Retention

We retain your information as long as necessary to provide services and comply with legal obligations. Customer records are typically retained for 7 years for accounting and warranty purposes.

8. Your Rights

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Opt out of marketing communications at any time

9. Contact Us

USA Wrap CO
Gig Harbor, Washington
Email: fleet@usawrapco.com
Phone: (206) 518-9727